The fundamental goal of our quality policy is to ensure our customers’ complete satisfaction by maintaining a high standard of quality and consistency, which means:

• Ensure that the customer's quality requirements for products, activities, and processes are met—from order receipt through delivery and throughout the products' lifecycle
• to implement quality-related measures and procedures and to evaluate their effectiveness
• Avoiding Errors Through Planning (Error Prevention Rather Than Error Correction)
• Involvement of all employees in the continuous improvement process (CIP)

Environmental and sustainability considerations play a significant role in our quality policy. The careful use of resources and the use of modern, environmentally friendly materials and manufacturing technologies are therefore a matter of course for us.

To increase external acceptance of our quality management system and to strengthen its internal structure, we obtained certification under DIN EN ISO 9002 in December 1996. We further developed the system by obtaining certification under DIN EN ISO 9001 in May 2003.

To achieve the objectives listed above, we need employees who are always committed to performing their assigned tasks without error.

One of the responsibilities of leadership is to instill and promote a commitment to quality.

For us, quality is not limited to product quality alone. We also define quality as meeting the quantitative and time-related terms of contracts, as well as maintaining a collaborative relationship with our business partners.

A high degree of flexibility in responding to requests for technical and scheduling changes complements our understanding of quality.

As part of our development work, we offer our customers customized solutions that are ideally suited to their specific applications.

The Quality Management Representative (QMR) is responsible for overseeing the quality management system. He has the full support of management in this role.

The goal of this initiative is to continuously improve customer satisfaction.